Only get one star because I can't give none. Poorest customer service I've ever experienced. Got 2 monthly contract sims from them with the assurance that no charges would become due until I activated them. They messed up on direct debit on one of them so I cancelled the contract and paid the full amount due. A week later they start calling to say I owe on the other unused sim. Called me just about every day. I raised a complaint with them. They said I'd receive a response in 5 working days. There response was a letter from a debt collection agency. All they say now is that it's not their fault.