They are the most dishonest company that I have ever had to deal with, I returned my phone within the 14 day cooling off period, this is what is quoted in your returns policy, I was told that as soon as I had done this the contract would be cancelled, that was on the 6th December, I have since found that it has not been cancelled and yet the company still charges me for something that was returned to them, they have acknowledged this but still try to charge me for something that I do not own. I am now going down the legal route, my suggestion to people who have problems with company is to contact omnibus, who need to be made aware of what this company is doing.