I used to like them because of the great value but when I started to use them for making phone calls I realised how bad this network is. It's basically unusable, you cannot have a normal conversation using this network. The signal either breaks up all the time, cuts out, high noise etc. Embarrassing for a so-called phone service provider. Their mobile data signal is almost just as bad with really slow latency loading up pages as well as not picking up signal sometimes. Also they've gone down a number of times in the past with 0 signal. I had also downloaded a new music streaming app which was downloading songs I had picked on a wifi connection but didn't realise it was going on when I left and used 4GB of data. I contacted them asking for a one-off refund as a gesture of goodwill but there is obviously no goodwill from this company. Avoid!