Set of robbing scumbags, I have taken this to consumer rights.
My husband ordered a kfc today for 5.30 before he went out.
I came home and the food arrived 15 minutes late and was flat cold and only an 8 piece boneless bucket meal to feed a family of 4
I complained to Just Eat, little did I know that my husband had ordered the 8 piece in error instead of the 12 piece but the fact remained that the food was freezing cold.
I had to REHEAT CHICKEN to feed my family.
Over 2 hours later just eat contacted me for PHOTOGRAPHIC EVIDENCE and because I couldn't they refused to resolve the matter...
Stay away from this bunch of thieves.
I have deleted the account and will be dealing with this legally as they have breached consumer rights.
This is the response I got.
Robelin Coronel (Just Eat UK)
22 Mar 2024, 20:33 GMT
Hi,
I'm sorry you weren't happy with your recent
order (238903806)
We take these things very seriously, so when
there's something wrong with an order, we
always ask customers to send us a good-
quality photograph. This allows us to look
into things in more detail.
As you're unable to send us a photo, we
won't be able to look into this any further on
this occasion.
Thank you for your understanding and for
getting in touch with us.
8 months ago
Just Eat UK has a
1.4
average rating
from
78
reviews
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