Terrible Experience with Just Eat - Avoid at All Costs! I recently had an awful experience with Just Eat that I feel compelled to share. On September 4, 2024, I placed an order through the Greggs app, which led to the involvement of Just Eat for delivery. Despite providing all the necessary details—name, address, and phone number—the driver refused to deliver the food because the recipient didn't have the verification code. This was despite the fact that everything else matched, and I had made the order from another city. The driver even made the recipient come out twice, only to leave without handing over the food. To make matters worse, my attempts to contact Just Eat were met with shocking customer service. Both phone calls and chat support were dismissive, with agents closing chats before I could fully explain the situation. I even tipped the driver £5, which makes this whole experience even more infuriating. It’s not about the money—it's more about what happened with Just Eat. After this experience, I started asking more people, and it turns out everyone complains about their delivery service. I wonder if the owner of the company knows about this? I have witnesses—the recipient, the store, and a receipt that was given to the driver. Just Eat has failed to address this issue, and I am now out of pocket for a total of £13.53, which includes the cost of the order and the tip. This kind of service is unacceptable, and I urge others to think twice before using Just Eat. I will be sharing my experience widely to warn others.