If zero stars was an option that's what it would be! Appalling customer service! We received food that was not fit for consumption. Metallic taste and a foreign non edible substance through the food. Requested a refund as per their terms and conditions, with pictures ect, and got nothing but copy and paste responses, with a flat refusal to refund, in contravention to their own blerb on terms and conditions and their obligations to the customer using their platform, therefore making ridiculous platform fees completely redundant. I've been a customer for years, but following this I have Deleted my account, and will use an alternative platform, as hate to break it to you JE your not the only player in town, and the others seem to value their customers.