Lidl Plus is Useless. Had a two pound voucher on my Lidl Plus which disappeared after about 24 hrs. Emailed them and had to send a load more details, eventually £2 voucher was reinstated, but no word or explanation from Lidl. Then I got another £2 voucher and a £1 Scratchcard, took them all into store did about £50 of shopping and tried to redeem them....didn't work - I was told it was my network provider! As there was only a few days left on the vouchers I was passing lidl the next day, so went in to spend my £5 voucher, picked up 4 x bottles of beer at £1.25, and thought that would do nicely, queued at the till and was told "for a start you can't spend vouchers on alcohol" (regardless of the fact that I had purchased £50 of groceries the previous day and still had the receipt). Determined to spend my £5 I then went and bought just over £5 of dog treats, but alas when I got them to the till and tried to "activate" my vouchers I was told that each voucher had to be spent on an individual shop! "Ahah!" says I, "I will split my shop and make 3 purchases"..."Well yes, that's ok, but it might be complicated so I'll get someone else to deal with you" Finally got sorted but from start to finish the whole process has been a nightmare, luckily for me Aldi is only a couple of hundred yards from Lidl, think I will be shopping there more in future, and judging by the pre-christmas shoppers in each store I think I'm am not the only one feeling that way. Note to Lidl...if you are going to run some kind of customer loyalty scheme you won't get customer loyalty by making the scheme so difficult to use that it puts customers off...and certainly don't put customers in a position where they are embarrassed by your shop staff when trying to use the scheme!