Lidl is my “to go” shop every week. Never been experiencing “big” issues , usual gaps in availability , long queues- I understand all that in the current times. But what happened to being kind? Recently the staff has changed in my local Lidl In Ockendon and two members are particularly arrogant. I wish I’d know they names cause going there every week I see that it’s not an occasional accidental rudeness they show it’s the way the are. Indian guy always restocking shelves, so so rude and arrogant. He’ll push you , your trolley without a single word. Once thought it was and accident , second time I ignored him, but now again this is just out of order? I work in retail myself and this person clearly shouldn’t be there as clearly he is just hating it and takes it on people. Another “dream worker” is the slim girl on the till with the messy pony tail- she normally restocks meat and then she’s on till most of the time. You can tell her hello as much as you want , I go extra mile to try and make a small talk as it is just awkward, common, girl you gotta provide a basic hello and goodbye to people. I understand Lidl is affordable but does this now mean we can be treated like rubbish? Those two really making me not want to come back to my local store. Everyone else are lovely especially the security and tall gentleman on till (i think his name is Steven) Dear Lidl please provide some basic training on customer service to your team. 👍