To whom at me concern
I wish to complain the way I was treated by your security company at my local riverford road store in Glasgow
The facts are as followed
On 1 nov I was shopping in the store above When was approached by a man in a black jacket who told me he was a security guard I asked him to show me his badge he told me did not need to show me his badge He told me He wanted to search my bag I told him to get the manager of the store The manager of the store also told him to show his badge he replied he did not need to show anybody has badge
I let the manager of the store See the contents in my bag which was a pair of Training shoes that I purchase that day
I told the manager I was going to phone their head office and complain about this security guard Meanwhile he followed me round the store he was rude and very aggressive towards me
Your office in Scotland took the details of my complaint but where no help at all ie not returning calls especially from belinda mackinnon who i spoke to i was send a £5 gift voucher Which doesn't even cover the taxi journey that gets me to your store Terrible way to treat a 60 disabled OAP At the end of the day why is lidl hiring thugs to patrol their stores Look forward to your reply ASAP I contacted the security company but was given the run a round by them ps only wish i could leave no stars
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