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Brigitta Hoffmann
My email to their head management after being assaulted physically in their store. I do not have the mood to rewrite the whole thing as an email, so as in the brackets: "I have been phisiscally and verbally assaulted as a woman in this shop by multiple white british males, one was the cashier that was working in the shop, and the other one a civil. The incident happened this saturday May 30, 2022. I have been in the store there in Doncaster to buy juice and something to eat, meanwhile my husband was waiting in the car. I wanted to make a complaint about a rude shopper that was rushing me at the paying station. Your manager didn't wanted to register the complaint against him and none of your employees told him to wait and not push me, as the customer paying at the till; he was literally next to my back when paying and using my card, and not waiting to take my shopping in peace and then talking rude with me!!! I insisted the complaint to be recorded by your manager. He started to demand from me to live and not to make a complain. Then a shopper came, a white britiah male, and this person assaulted me violently and physically, and made me multiple injuries in the legs, hips, on my arms, on the back and head!!!! Your stuff watched the whole thing and just asked me to live meanwhile i was shouting to call the police as this male attacked me physically and i was not having my phone on me. Your manager refused to call the police and to give me the police at the phone so that me to call them and explain that i have been attacked and assaulted violently by this man. After attacking me, he started to follow me through the shop when i was talking with the personal at the paying till to ask a phone immediately and call the police. Every individual in this shop resisted against giving a phone and pretended that i have not been assaulted physically, therefore they do not have to register the incident in your company as a major violent attack against a woman.!!!! I could literally be pregnant and loose my child!!! As we are planning a child and we will be parents, i can say that your whole stuff was extremely evil and was watching without interviening at a woman being kicked and violently assaulted. I demand actions to be taken by your company here in the uk!!!! In other countries i have never had such incidents in any lidl store!!!!! It is not the first time when your workers are hugely inappropriate and mean in the uk. This time they have actually shown evilness and lack of any human understanding towards a person assaulted!!! Shame on you!!! I expect actions to be taken!!! What kind of compensations you have against such a case to me as a customer assaulted?!???? Deeply outraged,"
2 years ago
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Lidl UK has a 2.6 average rating from 628 reviews

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