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Anonymous
There company is very in trustworthy as they 'rob' people.Once I went to the self check out and I was due to pay £17.51.I put in £17.01 as I was 50 pence short my decision was to put in £20 in note so I would have £19.50 change. The machine did not except the money so I called a store assistant t help me. They did something on it and all the machine gave out ONLY £2.01(Note; Before this I put in £17.01 NOT £2.01)They took the money and moved me to another cashier and in the end giving me £4.50 of change. Once I explained the hole situation to the store manager, Amanda, and around 5 other store assistants and all they said to me was that they cannot do anything now so they would call next morning and give me back my £15 that got lost in the process. For the next 4 days nobody called me to deal with the issue. The next day I came there,i found the store manager once again to ask where is my money, she told me that they counted the money and there was no spare. So then when I asked her for her name she refused t give it to me took me to another manager. She told him about the situation and then just ran away behind a cash machine and was watching what was going on., and he told me TOO that there was no spare money. So once more I asked him for his name and he refused to give it to me, took of his ID card, hid it in his pocket and ran away too to where she was standing.SO IN THE END I NEEDED UP FAIRLY DISAPOINTED AS LILD IN SOME WAY STOLE MY MONEY AND WERE VERY RUDE BY JUST RUNNING OF TO SOMEWHERE AND NOT PROPELY EXLAINING TO ME WHAT HAPPEN.THIS IS EXTRIMELY UNREASONABLE OF THEM!!!!!!!
7 years ago
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Lidl UK has a 2.6 average rating from 628 reviews

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