I visited Lidl at Baljaffray precinct Bearsden Glasgow on Friday 19 th June Around 11 am . I was horrified at just how filthy their trolley’s were. On cleaning my trolley with the provided spray sanitizer I could not believe just how filthy the trolley handle was . There were dead leaves In the trolley. I spent ages cleaning it. The hand sanitizer had some in it but very little and I could not get the pump to work. They had no staff member at the door checking how many customers went in. They had a sign telling you customers have to report when the hand sanitizer and spray were empty. Really is this our job? I was appalled at how bad this was. Surly your company should take some responsibility . Every other supermarket does. I have never shopped in a store this bad especially when we all want to feel safe and clean during this coronavirus outbreak. On reaching the checkout. I reported my experience to a member of staff. He didn’t say much but he clearly did report it to a manager as when I put my shopping in my car and returned the trolley I was met by a member of your staff who I assumed was the manager. He asked if I was the person who complained and I said I was. Before I could say anything he picked up the spray sprayed the handle of the trolley I was holding and said plenty of sanitizer in here. I said I didn’t say there wasn’t. I said I could not get the hand sanitizer to work and it was nearly empty. He said. Customer’s steal them. I told him my main issue was just how filthy the trolley was with muck not to even mention germs. I asked do you ever hose these trolley’s down? His reply was , not there jobs to make sure trolley’s clean it’s the customers job to clean the trolley’s. I decided I wasn’t going to try and explain anything to this rude man . I said I would write a review and I left. This is my nearest supermarket. I will never shop here again. This will be the very place I feel I would be most likely to pick up germs and possibly the virus due to lack of cleanliness and lack of interest from the manager. I dread to think how the back shop looks and the hygiene in the places we can’t see. Or maybe I should just come with a bucket and mop and mop the floor after I clean the filthy trolley’s. As the cleanliness seems to be down to the customer According to this rude manager .Very bad show Lidl Baljaffray. Maybe your manager should be given some training on how to communicate with customers. Like actually asking what there complaint is ? before going on the defence.He clearly has no idea.