Had a visit to Lidl Baljaffrey tonight. The moment I walked in I noticed a member of staff sweeping the floor at the fruit section. I headed straight for the margarine section at the diagonal rear of the store. As I was ready to choose which margarine to get I became aware of the same member of staff bumping my feet with her brush. At this I stood back and let her get by. The next thing she was hitting my feet with the brush from the other side. I told her “the word is usually excuse me”. At this point she takes umbrage to my comment and threatens to bar me for my attitude. I asked what her issue was and she admitted she was suffering from anxiety and the store was closing. Effectively this woman was harassing me so she could shut the shop and go home. I ask for the store Manager only to be told “it’s me”. I was asked to remove my mask so she could identify me and she shouted at me that I was now barred. She demanded the return of the tub of margarine I had in my hand which I duly did. She escorted me toward the door but before we got there I was able to ask a young male member of staff if there was someone in a more senior position in the store to which he replied “no, it’s her”. As I headed to the door I attempted to get a photo of her as she had refused to give her name so I could attach it to my complaint. Unfortunately the camera failed. She shouted to me that there was CCTV evidence to back up her claim that I was abusive to her. Honestly I have never seen such a display from a store member of staff in my 53 years. I have the name of the Area Manager and as soon as I can identify this person I will put in my complaint. I have no wish for anyone to lose their job but seriously this woman needs educated in customer service. If this is how a Lidl Manager speaks to a customer I can only feel sorry for any staff who have to share a shift with her. This person is a bully and is putting the great reputation of Lidl in Bearsden at risk.