Lost my parcel! Don’t care about service! Bad company Such a bad company !! Customer service is none! As a premier delivery customer I ordered a bag for next day delivery (due bank holiday weekend) and when I tried to track it, it said the parcel had been sent to wrong sorting centre! Turns out the staff there put it in a wrong cage ! No apology , they don’t care less. I was told we have sent you items before with no problem, it’s a mistake and they happen. Refused to try and track the parcel so who knows when I may get it . Shoddy company will never use again. Also the designer clothes there are offering has got worse and it’s no cheaper than other stores now. Shame such a bad company