I returned some water based paint I had never opened and received in store credit. When I tried to use the in store credit one week later I was informed it had been cancelled. I was told that it appeared to have water in it. My water based paint appeared to have water in it. They would not give my a refund and the employee who checked it herself even stated it could have been expired. I asked to see the jug myself and they told me it had already been sent off to corporate and if I had issues with the decision to discuss it with them directly. The customer service I received was absolutely horrendous.
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