As a whole i believe nisbets to be a good company however they need to review their relationship with their couriers. I use to spend a lot of money with them however last Thursday i ordered a wine fridge and a beer chiller for next day delivery as needed for an event on Saturday. The wine fridge arrived as promised but not the chiller, i was told it would be definitely be with us on Saturday between 8 and 12. at 12.30 i called to chase and was told it was on route by 4pm i called again to be told they cannot contact their couriers on weekends so couldn't give me any more info, had i known earlier i could gave tried to source locally as it left us in a right pickle. On Monday i called and they informed me the courier couldn't fit in on his van so i was told porkies by them all weekend. i cancelled my order as will not pay for this kind of poor service, i ended up by locally for a better price and far more reliable service. I cant believe a company the size of nisbets puts themselves in this predicament with their couriers. The zist of this is if you do buy from them do not order later than Wednesday to have a chance of it arriving on time and certainly don't order on Friday to avoid the massive inconvenience we did!!!