Would give 0 stars if I could. When I was a broadband customer the signal was appalling. Constantly cutting out and reconnecting or simply offline. This was something I made several complaints about, which of course, they always closed before any response was given.
This also was a problem with my movie and entertainment accounts. Constantly disconnecting and unable to reconnect.
Overall the worst thing about my experience with now tv is the awful customer service and the lack of help they offer. They clearly are very happy to lose customers as they are very quick to help you cancel your account. I would recommend saving your money and spending with a company with a wider variety on their platform and also a company who values their customer. I’d also recommend looking for companies who follow legal requirements to deal with their complaints over the phone and not with a robot in web chat.
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