WHAT A COMPLETE CON! I wanted to trail Now TV, so I paid for a ONE WEEK "Entertainment"only subscription. However, this INCUDED a free trail of "Cinema" and "Boost". I tried Now TV and was NOT IMPRESSED, so I did not renew, thinking that the ONE WEEK TRIAL would expire and that would be the end of it - BUT NO! I noticed payments taken out of my bank for the Cinema and Boost options, as well as future payments being lined up for the Enertainment option???????? So I cantacted Now TV and was informed that because I had NOT CANCELLED these services, they were automatically added UNTIL CANCELLED???? How does a one week trial become indefinite and how do FREE ONE WEEK TRIALS also become indefinite??
WHAT A COMPLETE AND UTTER CON! I was informed that the terms and conditions explained that if I did not cancel, I would pay for these 3 services UNTIL I DID CANCEL!! I had assumed that a ONE WEEK TRIAL was exactly that - a ONE WEEK ONLY TRIAL and that if I subsequently wanted to continue with Now TV, I would TELL THEM THAT!
To my mind, this is a con job by Now TV that numerous people must have been trapped in and it is not surprising really given that Now TV is owned by Sky TV who rip people off constantly!!
I told the employee that I was going to complain to OFCOM about this CON JOB and - suddenly - I got a refund for the Cinema and Boost and my membership cancelled!! Now TV KNOW they are being deceptive in what they are doing but they will keep doing it unless enough people complain to OFCOM, as I am doing, despite the refund.
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