I’ve been a Now TV customer since their launch in 2012. I recently signed up to one of their broadband and phone packages in May 2024. The deal was £21.00 per month for 12 months. I’ve made one payment of £21.00 for June and they’re going to increase my bill for July onwards to £24.00 per month. I have not been advised of any price increase and have raised a complaint with them. They should have sent an email to advise of this and they know I have not received one either. Despite this they are still going to increase my bill. I knew I should have stayed with EE. Absolutely shocking way of doing business. Do not make the same mistake I did of using this company. Avoid at all costs.