Throttled Speeds After Notifying of Switch We decided to leave NowTV as we were able to find a better deal with faster speeds at another provider. Shortly after this, our Internet Speeds have dropped significantly, and the "20mbps" Internet we paid 40 pounds for in our final month is completely non functional - so poor we find it hard to even run Internet speed tests, and completely unusable. If we had known this would happen, we would not have paid for the extra month during the switch over, since we have no Internet anyway it is wasteful to spend so much during a cost of living crisis on a bill for a service not actually provided. We have attempted to complain to now via their complaints form, where we requested a refund for the service they have failed to provide, and have recieved no response. It is very frustrating and upsetting to be paying high amounts for less than poor service. I would recommend anyone thinking of leaving NowTV to bear in mind that, in my experience, they stop providing service after being notified of a switch.