Visited Branch 59 and was served by Bevan. He was very helpful. Tried 4 pairs of shoes on. Liked the white leather Reebok but would like to see what's available in other stores in Cardiff town. Came back to Branch 59 after an hour. Tried 2 pairs of Reebok shoes again (the one I really liked) and a new pair of shoes I spotted on my second visit for the day. Bevan served me again and was very helpful but I think he gave his colleague a heads up to keep an eye on me 😔😩. Was not very happy about it. ( I want to buy a pair of shoes that I really like, fits well and value for money, mind you the shoes I liked cost £69.99!) Gemma came to me and asked if I am finished trying the shoes on (when in fact she can see that I just put on the right shoe ) I replied politely and said "No." She asked me the same question again. I turned my head up and said "I'm not finished yet. I was just trying it on. Are you in a hurry?" She looked not happy and told me "sorry I didn't hear you". I said I answered your question two times then she turned away. I understand that staff need to be alert and be on the look out for shoplifters BUT be polite and unassuming because not everyone who comes in to a shop really wants to buy something. There are also genuine people like me who just wanted to try different shoes and buy the best and the right one. Did I embarass you, Gemma and Bevan when I bought the £69.99 pair of Reebok shoes? Be polite, friendly and helpful at all times as you might be losing good customers by displaying those kinds of attitude!!!!