I purchased 2 mirrors from overstock. They never got delivered. I contacted customers service and they claimed I was past their “time frame window” for opening up a claim. All I wanted was my undelivered items that cost me a lot of money, not open up a complaint. My account showed the items were paid for, and even showed they were waiting for tracking information that was undelivered! I asked fo them to present their policy where it says I had a time frame window and they presented my with a policy on “returnable items”. I had no items to return! When I disputed that with them, they ignored me. As far as I’m concerned, the items stayed in their warehouse and they pocketed my money. Or there is no warehouse and this “company” is nothing but a scam.