Overstock and their warehouse had dropped the ball so much in this delivery process. I am still waiting to receive the TV stand whole. First the sent just the fireplace. Then they said they lost the actual 80 pound TV stand. When I called them to ask them where it was after the tracking haven't been updated in a week via UPS. They told me they will send me a replacement one because they can't located the one I purchased 1st.
So looking up the tracking number "the replacement package" is actually first package they lost.
Here is the kicker after waiting two weeks to get a replacement/ same as 1st package. The tools 🔧 aren't inside the box- the tools to put the actually TV stand and fireplace together -so nuts, screw allen key etc are missing from the box. When I called them to send me these tools out they send me an email saying they are on the way come to find out the tracking number is invalid.
After all that the company called me to tell ask me WHAT IS THE PART NUMBER OF THE PARTS THAT DIDNT COME INSIDE THE BOX!!!!!
2 years ago
Overstock.com has a
2.0
average rating
from
137
reviews
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