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Robbin
This company is such a disappointment. Evertrtime I order something it is delayed and never receive an update from the company on delivery delays. My order was supposed to be delivered March 2. Today is the 4th. I checked the w bsite showing the shipping label was scanned February 21st. Since that time no updates,no delivery and no ne that works for Overstocks can give me an update for approximately 3 business days. Now making it a week passed the expected delivery date. Yet I go to my account and I am paying interest for an item that I haven't even received nor had been shipped. This is not the first time. I ordered several items last month. In the delay of delivery I went on the site to check the order to find out it was now $150.00 less. I had to fight to get them to honor the price. I was given a partial credit. Very frustrated. I purchase from them because as a designer I am able to find items that are not easy to get anywhere else. Customer service and satisfaction is not a priority. If you want to have an item in a timely manner buyer beware because when you talk to a customer service rep they have no delivery clue on tracking an item and tell you that they have no follow up system in place for items not delivered per their commitment.
2 years ago
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Overstock.com has a 2.0 average rating from 137 reviews

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