On February 22, 2022 I ordered a marble dining room table and 4 chairs to go with it. Within a week I received the chairs. Overstock promised my table would be delivered between March 1st and March 10th. On March 9th I received a tracking number from the Estes Worldwide Tracking company. They had my table set for delivery on March 9th between 11am and 4pm EST. It never arrived. I called Estes up and they told me it would be delivered March 10th. It still never arrived. I have initiated calls to Overstock telling them about this. I am signed up to receive text updates but never receive anything either text or email. Then Estes Worldwide Tracking showed my table was out for delivery March 14th between 12 and 4pm. By 3:30pm I contacted Estes and was told it was being delivered but the driver was running 40 minutes late. Again, my table wasn’t delivered. I have placed about 10 or 12 calls/texts into Overstock. They tell me, “we opened up a case and escalated it.” We will contact you with updates. Every time you call Overstock, you get people in a foreign call center. Not here in the US. They don’t even speak good English. I have yet to receive any updates from Overstock. You would think they would reach out to their customers and tell them we are going to ship you out a replacement. Or at least call the customer to see what resolution would be best. They hire foreign people over in other countries sitting in a call center. I talked to a person today that told me they couldn’t transfer me to the Overstock Oversize Department. But yet a chat agent told me to call and ask to speak to someone in that department. This is the WORST customer service ever! I called Estes this morning (3/15) and now they tell me my table has been reported as “missing.” Hmm…how does a 247 Lb. Table and base suddenly go missing when you had three scheduled deliveries for it? I think this is a heist myself. Small items go missing but a large marble table and base? Don’t think so. Meanwhile Overstock has charged me on my Overstock Credit card issued by Comenity Bank. I have 18 months deferred interest so the clock has already started ticking on this. Overstock doesn’t have the latest updates and neither does Estes Worldwide Tracking. I have filed complaints with the BBB for both Overstock and Estes Worldwide Tracking. No customer should have to go through this. Will post photos of the tracking info to show you how stupid these people really are!