Be careful when ordering from Overstock.com. I placed an order on an item that was backordered. After a couple of days, I realized I really didn't have the money to spend and contacted them to cancel the order. Since the item was on backorder, I figured this wouldn't be a problem. They proceeded to tell me they couldn't cancel the order because it had already been sent to their warehouse. I informed them the item was on backorder so they can just contact their warehouse. It should be that easy right? After a few times back and forth they told me once again that they couldn't cancel the order because now all of the sudden the item has been shipped. Funny thing is the expected delivery date is still the same. I truly believe they removed the "backorder" from the item and just told me it was shipped so that they could say they couldn't cancel. They had more than enough time to cancel this order but chose to treat their customer like this. VERY BAD BUSINESS!!
1 year ago
Overstock.com has a
2.0
average rating
from
138
reviews
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