I placed an order on 5/12/23. All went well. Today I decided to go into my account and I noticed that my credit card was kept I file. I tried to take it off and it wouldn’t allow me so I called customer service. She tells me that it cannot be done that is stays on there for a minimum of 4 yrs so I asked her to close out my account. She first said she couldn’t and then she says she will sent me a link to cancel my account. I follow the prompts to close account thinking I’m good. An hour later I get an email telling me that they can’t close out my account for a minimum of 4 yrs for tax purposes. I get a second email asking me to take a survey about my experience with customer service so I figure great I will give them a terrible review. After I hit submit it took me to the website and I noticed that there were 2 items in my cart. I click on the cart and see 2 items totaling 1700.00. Which I never put in my cart. Now I know I am in trouble. I had to call my credit card company and have them cancel the card and issue a block from anything overstock ever tries to place on my account. This company is so gross.