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Michelle Ogden
Ordered a patio set which consisted of 2 chairs , loveseat and table . Only received 2 chairs . After almost a month was told the only way to resolve it was for Overstock to ship a complete 2nd set , Pull the items we were missing and return the extra pieces . 2nd shipment came and only consisted of 2 chairs again . After reaching out to Overstock the loveseat and table showed up almost 2 weeks later in a badly damaged box . While in the process of assembling the loveseat there was missing hardware . Reached out again and no response . Filled out missing parts form and included picture, no response . Purchase parts from our hardware store and now I have to box up the duplicate chairs and return them . I’m done with Overstock to say the least . No one made an attempt to try to rectify the problem but just continued to send emails to appease me .
4 years ago
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Overstock.com has a 2.0 average rating from 138 reviews

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