Horrible customer service. I placed an order weeks before Mother's Day, that was supposed to arrive prior to the date, they emailed me two weeks later saying they didn't get the photo when I clearly uploaded it online. Once sending them the photo via email, they emailed me back 3 days later saying they didn't get the photo. Long story short, this company is horrible, and when they can't meet deadlines, they will blame the customer. I've now requested a refund via email 4 times, and no one will respond to my email.
3 years ago
National Pen Company has a
1.3
average rating
from
198
reviews
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