National Pens scammed me on an order. I only made one order but they sent and charged me for two. I called the company but they said I must have ordered both. They have two charges, for two separate dates, both in my name. I paid for one order because it was paid at the time of transaction using the credit card but refused to pay for the second, offering to send back the unopened package that I didn't order. They sent a collection agency after the money. Do not order from National Pens. At first, I though maybe it was a mistake on their end but after looking at some reviews I came to realise they had done the same thing to others. It's no mistake...it's a scam!