Their gift boxes are JUNK! Spent $60 extra and couldn’t use a single one of them due to defectiveness. I emailed them to get it resolved, a refund or different boxes sent to me and was told to “count the defective boxes myself, send them back, & they would check for the defects after that.” As if the consumer is responsible for any of that. They know their products are trash, that’s why they refuse to help in any way. All I was given is a 20% off coupon, as if I would EVER shop with them again. I was so disgusted by the quality of products and lack of customer care & service. There are way too many companies out there to deal with this one! Do yourself a favor and use literally ANY other company. If I could rate zero stars, I absolutely would.
3 years ago
National Pen Company has a
1.3
average rating
from
198
reviews
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