Worst experience and still ongoing! Took forever to confirm my order. i have emailed four times with zero response. i have called three times with little to no help. i now finally received an order after 30 days and it was someone else' order? i asked to speak to a supervisor a week and a half ago. was told one could call me back. STILL WAITING! the customer service rep offered me a coupon for money off my next order 🤣🤣🤣 do you really think ill be back. i even started to take their online survey. first quedtion. how likely is it you will be a returning customer? my answer was a ZERO. The survey hung up on me after one question. What a HORRIBLE COMPANY!
2 years ago
National Pen Company has a
1.3
average rating
from
198
reviews
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