I called after a few days of my order status not changing. Upon calling they stated they needed my approval (didn't receive a call or email regarding approval). They also stated that one of the items were out of stock. I asked if they could cancel that one item, they said yes. I received an email for approval of the other two items on my order. I approved the order and a couple hours later got an email stating the entire order was canceled. I went back online and now the order is $150 more for just those two items because the coupon code at the time was different.