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Anonymous
Let’s just say that the quality of the item is good, but as repeatedly stated, the customer service needs help. I placed an order for a variety of colors and received the extra fall colors as said variety. Now we are a foundation that uses these pens to get our name out into the public. green and orange, the ugliest colors, aren’t going to do. And do not make a variety. Emailed customer service to return the items and was told no. Now I refuse to pay the bill and the pens are sitting in the same box waiting for resolve
10 months ago
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National Pen Company has a 1.3 average rating from 198 reviews

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Alice, Customer Support

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