I ordered the stainless steel tumblers with our logo printed on them. The logo was supposed to be 1.5" tall but when received they were less than an inch. Sent photos to customer service, received return shipping labels, only for them to tell me that they needed more photos (of the tumblers that I have returned to them?) The logo is also crooked. They are refusing to make this right. They are saying I measured the logo wrong by not going to the top of the "C". I clearly did as can be seen in the photo. If I didn't it still wouldn't account for it being 1/2" short. Terrible company, even worse customer service. Basically stole my church's $300.
5 years ago
National Pen Company has a
1.3
average rating
from
198
reviews
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