Pens won't hold the cap on after just a short amount of use. Customer service did not respond for weeks, then had me ship back 25 pens. I shipped back 25 new pens as requested, plus one with the failure evident (and marked). They responded that out of 25 pens only one failed and offered me 15% off a future order. What poor customer service! Never going back.
4 years ago
National Pen Company has a
1.3
average rating
from
198
reviews
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