DO NOT ORDER FROM THEM, THEY USE LOST LEADERS & BAIT & SWITCH TO COST YOU MORE THAN THEIR ADVERTISED OFFERS. I ordered 350 Britefield Fairfield pens at .33 each on a clearance sale on 8/19/2020. The order was NEVER processed or shipped. When I called to see where my pen order was, I was told they were out of the pens. I asked how that was possible when my office mate ordered the same pens 2 weeks after I did and hers arrived 3 days ago. The customer service rep then said he was going to cancel my order because the pens were discontinued. Then he hung up on me. I had to talk with 2 more people at National Pen and the best they could do was substitute a different pen...at 6 cents/pen HIGHER cost. That doesn't sound like much but on 350 pens, that's $21.00! I finally convinced them to find a way to make the order cost only as much as the one they had failed to fulfill. Now I am waiting to see if they can get this order to me. I am only giving them 2 stars because Sophia in customer service (the 3rd person I talked to!) was able to get the net price to equal out by crediting me some off the shipping.