Placed order 30 Jan for 2 large prints - fathers funeral on 11 Feb and wanted them for the service. Site said expect delivery by 6th. Two days later email states 'order despatched' expect delivery now on 5th Feb. Got to 7th and no show so opened chat box to be told delivery is normally 14 WORKING days, but check again in 2 days. 10th Feb receive email stating that prints ONLY JUST handed to Royal Mail and should be with me in 2 days. Opened chat box and am convinced that the 'responder' is an AI chat bot. Response was to wait til the 19th (even though funeral was 11th). Then they told me they hoped I enjoy the prints and service. You couldn't make this up. Shocking service. Will not be using these second rate chancers again.