The best customer assistance I have encountered anywhere ! It was getting close to Christmas and a personalised calendar I was expecting hadn't arrived. I asked when I might expect to receive it to be told it had been sent. To my surprise the next day it did arrive BUT rather than leave it there they reacted to my predicament after my call and immediately send another —- and it arrived on time for Christmas. This company takes customer satisfaction to another level and has a customer for life ! Oh and by the way making a personalised A5 calendar for someone’s kitchen is a perfect Christmas present !