I ordered a framed photo of my family in Australia who I have not seen for nearly 3 years. When it arrived it had been printed portrait and I asked for landscape. I complained and after some discussion they agreed to reproduce the photo in landscape (part of the picture was cut off in portrait mode) and did not charge me for it as a compassionate gesture to be done for free. I appreciated their kind gesture and am now awaiting a correct version at no charge. Well done on customer service!!!!
2 years ago
Photobox has a
2.2
average rating
from
147
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