An absolute let down. Despite stating the time of delivery as 30 August, the order has been unreasonably delayed and I am still to receive it, a week later. This was meant to be a birthday gift, and therefore time critical. I rang the customer services every day from the missed deadline and despite promises to escalate my order, nothing was done. As it is, I’m going to my dad’s birthday tomorrow empty handed as Photobox did not deliver on time. The other thing you need to be aware of if their customer services have no direct line into their production team, they do not communicate with each other. So if your order is delayed, all that’s customer service can do is to write to the production team, who do not reply. To say they’ve let me down is an understatement.. to cut a long story short, save yourself frazzled nerves and order from a company that actually honours the orders and delivers on time. As most of the orders are gifts and therefore time sensitive items, save yourself the risk of delays, which are rampant with this company from my experience thus far. I for one will not be ordering from them ever again!