Because of a specific bad customer service experience where Poundland appear to think it's OK to treat a customer like dirt I am writing this review.According to my bank statement from September 2019 someone working at Poundland in Bridlington stole 3p from my bank account.Poundland said they have no record of this transaction,but it's the principle of the matter,because I'm wondering how Poundland would feel if I stole 3p from their business account? Their Head Office have been useless in the sense that they haven't been able to answer the question of whether they have received my letters of complaint with the evidence on my bank statements of this transaction or not and so have wasted my time and money. No my bank cannot help me with the transaction. I was also mistreated by the staff in Poundland in Bridlington and CCTV footage of me was viewed with a negative bias leading to a false theft allegation from their Manager to the value of £1. I didn't the item. Poundland have mishandled my sensitive financial data,lost the bank statements I have sent them.
4 years ago
Poundland has a
2.5
average rating
from
124
reviews
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