Poundland Reviews

Name: Poundland
Rating: 2.51

2.5 Rating 123 Reviews

37 %

of reviewers recommend Poundland

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2.5

Based on 123 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email

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Poundland 4 star review on 13th December 2021

Lillia

Poundland 5 star review on 18th August 2020

Dragon Slayer Made By ‘The Christie‘

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poundland made me very happy today as I went to get a gift for my mum and the pumpkin I got made her very happy and made me happy as well the cheap prices objects are very special .”

Helpful Report

Posted 5 days ago

“Absolutely rubbish customer service department. Do not provide refunds when they are due for items deemed out of stock, yet still showing available on line. Just chuck ceramics and glass wear in with no protective packaging amongst food and baking items. Try complaining and they pass you from pillar to post, asking for photos etc when I've already sent them in the first place. Will never order from them again. Two orders, both with their own separate issues that have not been addressed successfully yet.”

Helpful Report

Posted 1 week ago

“I brought 3 packs of ladies underwear sizes a bit confusing took home opened 1 pack found too small tried returning the other 2 not been opened was told by staff can't return for bigger size no where states can't return unopened items won't be buying anything from poundland again”

Helpful Report

Posted 2 weeks ago

“Served today by Ben eho jumped on the toll to serve me as I am unable to fathom self service. Really pleasant lad, a credit to your store in Parkway Centre Coulby Newham.”

Helpful Report

Posted 1 month ago

“Maybe change the name of the shop as very few thing are actually a pound anymore. Don't buy the flour sifter. It only does the sifter action with nothing in it. Watch out for supposed bargains that are smaller and have less content than other shops.”

Helpful Report

Posted 3 months ago

““It doesn’t matter” that’s the reply I got from your 16b Lower Parliament St Cheryn then “Well I wasn’t here yesterday, was I” How unprofessional, unhelpful and rude. This is what I got first thing this morning”

Helpful Report

Posted 4 months ago

“We purchased some items from the store at Kingsway, Derby and left one at the till. The young lady managed to catch us up in the car park to bring this item to us.”

Helpful Report

Posted 4 months ago

“Went to Poundland, Bescot Walsall. Thursday 2nd May 2024, served by a very friendly and helpfulyoung man.. Paid by card. Very stupidly left my card in the machine. A lovely lady handed it in to cashier. Cashier came running after me as j was about to get in my car. Really wish I had got his name. He is a credit to you Poundland”

Helpful Report

Posted 5 months ago

“I HAVE SPENT QUITE A LOT ON COFFEE FROTHERS AND FOR VARIOUS REASONS HAVE HAD NO LUCK UNTIL I BOUGHTWITH YOUR TEA INFUSER FOR £4. ITS ABSOLUTLY BRILLIANT - I USE ABOUT 3/4 HOT WATER AND ADD THE FROTHY MILK (WITH A LITTLE SINGLE CREAM ADDED) AND IT WHIPS UP A TREAT - SO PLEASED WITH MY CAPPACHINO! MARY TIBBLES”

Helpful Report

Posted 6 months ago

“We went into the ripley store recently, when my elderly mother had forgotten her purse, the young boy on the till pulled out his bank card and payed for my mother's shopping, we went back later to pay the boy back in which he refused, lovely lovely lad, very polite with good manners. The manager there tall man, very rude, no customer service skills, was bullying the lad, well done lad for biting your tongue,you deserve better”

Helpful Report

Posted 6 months ago

“Had to write this review as someone is saying that the clothes are not good TOTALLY DISAGEE...I've bought loads of fashionable clothes & they're good quality & smart loads of my friends also have bought clothes from Poundland good quality & smart well done Poundland. Scarborough North Yorkshire staff also are very Helpful and polite 😊🙏👍”

Helpful Report

Posted 6 months ago

“On a visit to my local Poundland I recently i found one of the counter staff very rude and intimidating We had been stood at the tills waiting to be served at least 5 minutes as she came to the counter was laughing and joking over the works ear piece she was wearing and continued to do so while serving looking at myself and my mother while serving then laughing. We both found this very intimidating and unprofessional On speaking to the manger he did apologise and said would speak to her unfortunately i feel this wont be the case and not a good look for your store I came out of your store disappointed as-well as angry at way made feel This is not way customer should be served and feel on leaving”

Helpful Report

Posted 6 months ago

“Bought 300gms liquorice allsorts for £1, week later 180gms for same price. How can this be right nearly 100% increase?”

Helpful Report

Posted 7 months ago

“I bought two 10 pound Roblox gift cards and only one worked so I am very unhappy with this 😡”

Helpful Report

Posted 7 months ago

“I went into new Leicester store (old wilko Lee circle)it was very big spacious but the service given by cashier named Harish was fabulous as being OAP very polite friendly and curtious greeted with a smile Although a Q was building up he rapidly packed my shopping and called for another cashier .Very efficient and quick on till”

Helpful Report

Posted 9 months ago

“Poundland Dalston had most of what I wanted so that is what my one star is for. However getting to the till I needed my paracetamol approved. Fine of course as someone who works in a shop that is not a problem for me. The girl at the self service looked at me, went to approve, and then looked at me again and asked my age. I said 25 and she gave me such a dirty look! Honestly it was blatant and just unnecessary. I look young, definitely not 18 or under young BUT I have ID so she could have checked it. As a retail worker I know challenge 18 and challenge 25 very very well and I would never look at customer that way or be rude in how to ask someone their age. She looked very young herself so no need for all of that. If in doubt ask for ID without making a horrible face. Overall I find most Poundland stores have staff who don't look happy and are unapproachable. My employers would tell me off if I was like that and poundland staff should be told off too.”

Helpful Report

Posted 10 months ago

“One member of staff in the Pitsea store swore at me in front of my 10 & 9 year old children then told me she didnt know the store managers name they worse service ever, will be taking my custom to B&M in future.”

Helpful Report

Posted 10 months ago

“Why is it still called Poundland there is not alot in the shops for a pound. I think they need to change the name if they are just going to keep on putting the price up on things I used to enjoy going to Poundland for lots of shopping but no more with the price of things in there”

Helpful Report

Posted 10 months ago

“Went into my local Poundland in London (Roman road) was served by a young girl Who was absolutely rude. No greetings, no thank & no eye contact whilst serving me. I was about to make a payment through contact less & nothing was showing on the machine to say tap. She turned around & shouted out press the red button. I was shocked but she kept shouting. I asked her not to shout at me as I am paying for my services & not to be shouted at. She continued to to raise her voice & her colleague jumped in & tried to move her away. Then I asked for the store manager (Karim) who was not available so they tried to move her away. When I asked for her name to her colleague the girl started to shout out can’t you fuckin read & pointed to her badge (Linda). Absolutely disgusted by the behaviour of the staff. People like that shouldn’t be dealing with customers. I’m still in shock that this happened while trying to pay for my shopping. We go pick our products, bag our items then get shouted at to pay. What type of behaviour is this. I’m sure this can’t be the first time this has happened & what actions will Poundland take.”

Helpful Report

Posted 11 months ago

“Slippery floor with no response. No incentive to do anything about it. Customers amused by the fact. They don't answer telephones and block complaints by email. All I can say to you is.. karma will get you eventually.”

Helpful Report

Posted 11 months ago

Poundland is rated 2.5 based on 123 reviews