Went into my local Poundland in London (Roman road) was served by a young girl Who was absolutely rude. No greetings, no thank & no eye contact whilst serving me. I was about to make a payment through contact less & nothing was showing on the machine to say tap. She turned around & shouted out press the red button. I was shocked but she kept shouting. I asked her not to shout at me as I am paying for my services & not to be shouted at. She continued to to raise her voice & her colleague jumped in & tried to move her away. Then I asked for the store manager (Karim) who was not available so they tried to move her away. When I asked for her name to her colleague the girl started to shout out can’t you fuckin read & pointed to her badge (Linda). Absolutely disgusted by the behaviour of the staff. People like that shouldn’t be dealing with customers. I’m still in shock that this happened while trying to pay for my shopping. We go pick our products, bag our items then get shouted at to pay. What type of behaviour is this. I’m sure this can’t be the first time this has happened & what actions will Poundland take.