This is about Dover, Kent, Poundland. Have you ever been in there? If so you will have noticed that they have introduced self service checkouts. This has, at the same time, introduced long queues, whilst staff stand around watching customers fuming. What an insult to us all. It seems that people do not understand that stores factor in the cost of checkout staff in every single item you buy, so why use self service checkouts. If people must then insist on discounts for doing so. If you carry on doing so stores will eventually replace all staffed checkouts. Long queues, frayed tempers, the elderly and vulnerable not being able to cope, to name but a few results. People will then ask "But why have they done this. It's a nightmare". Folks, do not put up with it. Say "no thank you, I wish to be served by a human". Not only this but remember that every single self service checkout represents someone out of a job. Give them an inch and they will for certain take a mile.