On, 29th July 2019, I had a very bad experience at Poundland, Lewisham (London). While I was paying at the counter, one of the staff (who assists customers) asked me "From where did you purchase the frisbee?" I said "ASDA" and then she, with a very big smile asked if she can cross-check. I asked if she thinks I stole it then she with the same smile said "MAY BE". I do not understand how a staff can even think someone would steel an old frisbee. And what does she mean by "MAY BE"?
I was so upset with the words she was using with a BIG SMILE. She did not even respond properly when I asked "What would you do if that is not POUNDLAND'S property.
And the worst part was she did not even APOLOGISE. I really don't understand why customers are treated this way. I wonder how Poundland can treat customers like theives.
THE ONLY THING I EXPECTED WAS AN 'APOLOGY' BEFORE EVEN ASKING ME IF SHE CAN CHECK MY FRISBEE - WHICH DID NOT HAPPEN.
SO UPSETTING.
5 years ago
Poundland has a
2.5
average rating
from
123
reviews
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