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Erin Radford
I never received my items that I ordered on September 6 (It is now 10/26). After several weeks, they assumed it got lost and sent the order again. When it didn't arrive the second time, all they would do is refund my money. I receive packages multiple times a week and have never had a problem and have lived here for over 12 years. The order confirmation shows that I entered my address correctly. Redbubble refuses to investigate, to see if the address was wrong on their end somehow, which is what I assume since they also asked me if I live in MD, which I don't, or send the order again using a different shipping option that could be tracked. I ordered a bunch of stickers to use in my scrapbooking for some lesser traveled countries. So since I cannot find items anywhere else and Redbubble won't try to figure out why I'm not getting these items, I won't be able to make scrapbooks for these particular trips it looks like. I could not be more disappointed in their complete lack of care in trying to correct this situation at all. They said I should just order again, but if they refuse to investigate at all, how will I know it will arrive this time? I can't imagine they want to keep losing money on lost orders either, which makes me question whether it ever actually was shipped.
4 years ago
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Redbubble has a 2.3 average rating from 1,037 reviews