“Ordered comforter with a beautiful Lilly Pulitzer print shown in add. What I received was a BLURRY MESS. They did give a credit not refund so I tried another artist…..nope just as bad and now I can’t get a credit either.”
“I just received two sets of different pillows covers and they look SO CHEAP (which they were NOT) AND THE COLORS ARE NOT AS PICTURED.
Very Disappointed!!!”
“I have had my account for years. I recently uploaded some new work and out of nowhere they suspended my account. They will not give you a reason or a way to fix it. They will only send you a list of potential reasons why they might suspend an account in general.
1. There was fraudulent activity connected to the account
- there wasn't. But hypothetically if there was, wouldn't you give the user the option to get a new password and restore their account since their account could have been hacked?
2. The account was found to be in violation of our User Agreement and/or other published content policies;
- I don't believe I am, all my work was made by me, and the fact that there is no warning or explanation of what was in violation seems highly unethical. User agreements are incredibly long and have a lot of legal jargon, expecting people to have that memorized is unrealistic
3. The account was connected to a previously disabled account.
-I do not have any other accounts, if I did it would be an account that I closed myself, not due to violations.
I appealed and was told no and given the same list of possible reasons. So I have no option to restore my account when I did nothing wrong. No one will answer my questions, they just keep sending me the same list of possible reasons. How am I supposed to know which reason it is? And it doesn't really matter if there isn't a way to fix it? This seems really unethical, they are willing to impact a small business with no warnings or answers.
I do not recommend using RedBubble.”
“After opening a store on redbubble and after posting my selfmade designs, redbubble decided to close my store without giving a reason, but they still have my designs on their server ?”
“A completely empty packaged arrived! Said my order has been delivered, which it had! But it was a completely empty parcel with absolutely nothing inside! No way of contacting them, no way of actually speaking to anyway! Avoid!”
“I set up an account and before I could get everything up and running I was made aware that my account had been suspended. The name of my store front was not already used and I had nothing listed for sale to go against site guidelines. I tried to appeal the suspension and was sent another email letting me know that my account was not going to be lifted from the suspension. I am betting that I am not going to get a reason for why and what caused the suspension. I guess if they can't fix their algorithms to prevent this issue they don't need my revenue stream.”
“Item never ever came! They are the very, very worse company to communicate with. I ordered a duvet cover from them early November 2024 and guess what! It's the end of January 2025. I contacted Amex and filed a dispute a month and a half ago. They will reimburse me full amount at the end of January. Do not buy more than a bumper sticker off of this horrible San Francisco internet company......”
“The Jubilee 2025 tote bags I received look terrible. Cheap fabric and the colors are so light and muted, you can’t read the words. I want my money back!!”
“Horribal service as a artist there. extremely low payouts, long wait times til something sells, if it even sells. Not worth the time I invested into the service for the returns. I gave it a year and then get dropped to standard tier, and I decided it was time to leave. Selling my stickers on my own now and doing better than when I had them behind me.”
“Order was gorgeous. Arrived exactly as planned. However, the size was off. I requested an exchange. They sent the new sweatshirt and said I could keep the other one. I am impressed. Will shop there a lot from now on.”
“duct.. I sent several emails and Facebook messages only to be flat out lied to that it would arrive by Redbubble PHONE NUMBER +1 8O5 41O 56OO
Redbubble 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Christmas, Looking thru tracking I noticed they stated item was shipped and yet it wasn't picked up until 3 days later and on a Friday none the less. I'm very upset at Noone giving att”
“I’ll never order from Redbubble again. Not only did I pay for expedited shipping and it arrived late, but the product I ordered (a baking apron) had dirt on it.”
“This was my 1st time using Redbubble and my last. Shopping for xmas I saw item that I thought would be great that was to be delivered by Xmas. As christmas grew near, I became nervous not having received product.. I sent several emails and Facebook messages only to be flat out lied to that it would arrive by Christmas, Looking thru tracking I noticed they stated item was shipped and yet it wasn't picked up until 3 days later and on a Friday none the less. I'm very upset at Noone giving attention to detail or looking into it rather than lieing to my face. I even stated that in case they never heard of it 2 day priority mail is an option. They clearly knew before item left that it would not arrive on time and chose to do nothing. I haven't received item but I'm more than willing to bet quality will be as poor as they're low shipping standards. I wanted to return products given they didn't meet their end of the bargain and they respond with voucher. A voucher...really? You have shown zero interest in meeting customers needs and hopefully more and more customers will catch onto your scams”
“Made me pay a lot extra for expedited shipping, guaranteed arrival before Christmas. Kept pushing the delivery date back, and now this morning it says it won’t be here in time. Complete rip off after having to pay $30-40 for “guaranteed arrival”. Can’t get in touch with anyone from the website. Will not be ordering again.”
“Paid extra for shipping for the order to arrive 12/24. After payment it then states "Estimated delivery date". Now email from FedEx, delivery scheduled for 12/26. No one at Redbubble to speak with via phone, chat or email. Very disappointing. Never again.”
“The only way I could write a review is to put one star! If I could I would leave minus stars! I ordered in plenty of time according to their website and paid more for express shipping than the item cost! Then on the 23rd of December I get an email saying it won’t make it on time but will give you a 15 dollar voucher for future purchase . Like I would ever order from Redbubble again! Please don’t buy from this company!”
