“I am extremely disappointed with Redbubble’s service and the handling of my account suspension. My shop, featuring original and creative designs, was rejected without any valid explanation. Despite multiple attempts to appeal and clarify my situation, their AI-driven customer service provided generic, unhelpful responses that failed to address my specific concerns.
The lack of transparency and the impersonal nature of their support is incredibly frustrating. As an artist who put time and effort into creating unique designs, being dismissed without proper justification is disheartening. Redbubble’s approach to handling creators feels arbitrary and unfair.
I would not recommend Redbubble to other artists looking to showcase their work. Their poor service and dismissive attitude leave talented creators feeling discouraged and unsupported.”
“Have not received order .
Can’t seem to be able to get any information anywhere , I have no Oder number & in limbo waiting for order to be delivered, albeit I have order loads from this site and always got delivery & don’t think I will order again if this is going forward .”
“I ordered an art print from Redbubble on 10/26. When it arrived, it was blurry, pixelated, and obviously derived from a low resolution source image completely unsuitable for print. I contacted them and submitted photos. Instead of giving me a refund, they gave me a voucher for store credit. OK, fine. I ordered a different print from a different user. At this point I've paid for shipping twice, totaling over $25 just for shipping. The replacement arrives and it's even worse than the first order. It's not only blurry, there are long print lines and scratches. I contact them again, requesting a refund, as there is no way at this point I intend to order any more products from this company, not to mention I would have to pay for shipping a THIRD time. They are uncooperative. I contact paypal and file a dispute. Redbubble doesn't even read my dispute and sends a form email stating that my order was delivered. Yeah, no kidding. That wasn't in question. What I received was two defective products in a row and I want my money back. I escalate it to a claim with PayPal. They send more cut and paste form letters, asking for photos, which I've not only already sent them, I also posted on the paypal dispute. I send them the photos AGAIN. This company would rather do this to a customer over $50-60 and not only damage their brand, but ensure that I tell everyone I know about this bad experience, than reimburse a customer for their OWN POOR PRODUCTS. This company has no quality control and evidently let's anyone upload low resolution images to their site and sell them, but their print on demand partner is also atrocious. This is a predatory company that hijacks your money and thinks they're entitled to hold onto it like an underfed piranha rather than make sure they're providing value so they have repeat business and a positive brand reputation. As of right now I'm waiting on my PayPal claim. Redbubble, you deserve to go out of business.”
“Redbubble is awful DO NOT ever use them. They should be sued and shut down. Suspending accounts for no proper reason, internal bot problems, no actual humans to speak with, no email of explanations if question arises, no attempt to communicate if there is an issue-leaving no way to correct or resolve their actual errors or let the artist amend or verify, and literally no human contact to be found.
This company is trash & a waste of time. (For me 5 years worth & hundreds of creations deleted while logged in. And while “lowering” my prices when I hit save… boom…site crashed, I couldn’t relic in and was suspended. (This was an internal error on there end alone).
But: No explanation as they state that’s how they roll. I appealed, got a generic form sent back & nothing they suggested had been done. (It should have been addressed and reinstated immediately).
I’m disgusted and disappointed & will never have a good thing to say about them after what they did. They are scammers. 💯 not trustworthy. Go anywhere else!!! You’ve been warned.”
“Used to be good and reliable. Recently, some t-shirts I have ordered have come with un-centered prints. When I ask for a remake, it takes a week for customer service to get back to me. And then after another week tell you: "sorry, that color is out of stock for the forseeable future". The last example was a large navy blue tri-blend t-shirt... how can you not stock the most basic of sizes/colors?
So many cool designs I'd still like to buy, but now i'm going to stop shopping there.”
“Really poor quality. I ordered a framed print, and the print is dark and blurry compared to the image on their site. You can't even tell what it's supposed to be. The frame looks cheap and unfinished, like somebody's kid made it. I am beyond disappointed.”
“Got my order in just a few days, t-shirts are great quality and the prints are perfect, also, thanks for the little extra surprise thrown in the bag!”
“I am deeply unhappy with the material quality of the tri-blend T-shirt I recently ordered. It's much larger and much thinner than the M I purchased five years ago from the same site - practically see-through. I will not be shopping at redbubble again. They've gone corporate-greed mode, abandon ship.”
“Avoid them at all cost.
Boy, if I could only leave negative stars... this company more than deserves it. Because of my one experience, I certainly won't use them again.
Simply, I placed an order. The decals arrived damaged due to improper packaging. A replacement was sent *against my wishes, (I was beyond skeptical - for good reason) which also arrived damaged.
Seeing the damage from the first envelope I suggested in numerous emails adding “DO NOT BEND” to the outside of the envelope. I also suggested that something firm should be be added to the inside of the envelope. I felt obligated to assist so that I could get *flat decals Both suggestions were ignored. I told them that since both envelopes arrived damaged, I would not be interested in a third shipment. I begged for help, asking for an expedited refund so that get past this horror. The told me it could take nearly 2 weeks.
Know that their customer service is awful and they have no phone lines. Their emails are so lengthy, and full of blah, blah, blah, blah, blah... you want to scream at them to just. address. the issue.
Eventually I got the refund, so here I sit, to share and warn.”
“Ordered shirt with picture of Standard Collie sent me shirt with picture of Sheltie .
There is nothing on this sight that I want so credit is useless . So I'm out 31.12 for a T shirt .”
“The prices on stickers are decent, but they are overshadowed by Redbubble's insane shipping prices. To top it off, the product is always late. It never arrives in the window of time they predict. Going to look elsewhere for my sticker fix.”
“Not worth selling on. They take too much money in fees. The amount of money that goes is well over 90 percent. It started off good made some good money but now they have gotten greedy and now leave artists out of pocket. Very discouraging for artists”
“Did not receive item during estimated delivery date range and was then told to wait longer. Emailed support again and have to wait for support to respond again (which takes a while).”
“They sent me the wrong item and refuse to do anything. I got one email back. Any other communication goes nowhere. I sent the photos they requested e Ben sent the item back and nothing is going to happen.”
“my order is 6 days late. says it should’ve arrived today at the latest when i talked to them yesterday. GUESS WHAT it’s not here…. hopefully i’ll get refund if nothing comes in.”
