Ordered a T-Shirt from them. Was waiting and then started to track where my item is. Their carrier said it was sent back to the sender because my address is not correct. I checked my address and there were no mistakes all good. Even Google Maps could easily find it. So I wrote a message to them that this address is correct and no one ever missed anything. So their Bot said, don't worry we are sending a new T-Shirt for free. I said: "thank you very much", and then their Bot repeated their last message once again. After a while, I started again to track my second item, which was sent right after a first failed attempt. And again, their delivery service said that my address does not exist. So I wrote again to them, and their bot responded that I might have to wait for another week. Ok no problem. Then After a week, I tried to track again and they said again that my item returned back due to a "wrong address, or no answer, no contact with a buyer". This is LIE. No one ever tried to reach me, not by e-mail, not by phone. Only after my phone call to my bank solved this issue, I simply canceled my transaction with them. This is the first and last time I do business with them. But now I understand that Redbubble is a joke!
3 years ago
Redbubble has a
2.3
average rating
from
980
reviews
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