I had given two gifts: one you sent me broken, the other folded. I asked if you could send me the two WITHOUT DEFECTS, and you agreed. So I told the people about the gifts to wait. Suddenly you denied me the items, wanting to give me only the refund, saying to reorder them from you, so I would have repaid the shipping costs in which you surely earn something. (They are very high) And here I had to change the version again to the people I wanted to give gifts to, which they did not receive. On the other hand, I only made a fool of myself thanks to you and your assistance who does not understand words. the worst on the net. not to mention their shipments: instead of setting up a single logistics center they send twenty thousand packages for an order, polluting and using (low quality) paper all the time. Assistance? often they get it all wrong. they allow so many people to sell copyrighted images, and I wonder how this is possible (without them being from their "sponsor" program) and the shipping costs for those shipments from the third world, in which you break the objects? obscene